Learn how Amigo Assist protects data with privacy-first design, encrypted data flows, controlled access, audit-ready operations and UK/EU hosting — giving providers, local authorities and procurement teams a clearer, more practical foundation for secure monitoring.
Encryption in transit and at rest, role-based access, least-privilege permissions and centralised audit logging.
Privacy-first design, UK/EU hosting options, controlled data access and clear retention and deletion principles.
Documentation and assurance support for reviews, with roadmap visibility across Cyber Essentials, NHS DSPT and ISO 27001.
Covers security controls, privacy and data protection, hosting, assurance support and compliance roadmap information.
Amigo Assist is designed to support security reviews, privacy and data protection expectations, procurement conversations and operational assurance. Our approach combines encrypted data flows, controlled access, audit-ready logging, UK/EU hosting and clear governance principles.
Beyond core security controls, the sections below explain Amigo Assist’s privacy and data protection approach, UK/EU hosting position, retention and deletion principles, incident readiness and roadmap visibility for broader assurance conversations.
Amigo Assist is built with a privacy-first approach to support dignity, appropriate access, controlled data handling and clear governance. We aim to minimise unnecessary exposure, restrict access to authorised users and support customers with wider data protection responsibilities.
This section provides a high-level overview of Amigo Assist’s privacy and data protection approach. For full legal information, please view our Privacy page. For procurement, governance and due diligence requests, you can also request our Procurement Pack.
Amigo Assist is designed to support clear data residency, controlled lifecycle management and structured offboarding. We aim to give customers confidence in where data is hosted, how it is governed through its lifecycle and how deletion or return arrangements can be handled where applicable.
This section provides a high-level overview of hosting, retention and deletion principles. For deeper infrastructure, governance and due diligence information, customers can request our Procurement Pack or contact the team directly.
Amigo Assist is designed to support timely incident handling, controlled escalation and practical assurance conversations. We aim to combine monitoring, response readiness and evidence-friendly governance support for customers, providers and procurement teams.
This section outlines our approach to incident handling and assurance support at a high level. For procurement, governance, questionnaire and due diligence requests, customers can contact the team or request the Procurement Pack.
We are building our assurance posture in a structured and transparent way. These roadmap items reflect how Amigo Assist is strengthening governance, security and assurance as we grow across family, provider and public sector settings.
Cyber Essentials supports baseline cyber hygiene and control maturity, helping strengthen assurance conversations with providers, partners and commissioners.
NHS DSPT alignment supports health and care-sector assurance expectations, especially where governance, supplier due diligence and information handling standards matter.
ISO 27001 represents a longer-term maturity pathway for formal information security governance, risk management and continuous improvement as the platform scales.
Roadmap items are shared transparently and may evolve with customer, procurement and regulatory requirements. For current assurance discussions, governance reviews and due diligence requests, ask for our Procurement Pack.
A technical summary of how Amigo Assist applies layered controls across infrastructure, data handling, access, logging and resilience to support secure service delivery, governance conversations and assurance reviews.
Need deeper technical detail on data flows, sub-processors, incident handling, retention schedules or DPIA support?
Request Procurement PackYes. Amigo Assist supports UK/EU hosting options to align with customer, procurement and governance requirements. Environment-specific hosting, data residency and related infrastructure details can be discussed as part of security and assurance review.
Yes. Data in transit is protected using modern HTTPS/TLS standards, and data at rest is encrypted using managed keys across relevant storage layers. Access to key administration is restricted and auditable.
Access is governed through role-based controls and least-privilege operational practices. Privileged access is restricted to approved roles, with stronger protection and auditability supporting governance and assurance review.
We aim to apply clear lifecycle principles across customer data, logs, records and backups. Offboarding can include controlled deletion, return arrangements and access removal where applicable to the service model and contract requirements.
Yes. We can support DPIA discussions, supplier review, governance queries and common procurement assurance requests. Additional information can be shared through direct engagement and our Procurement Pack.
Our roadmap currently includes Cyber Essentials, NHS DSPT alignment and longer-term ISO 27001 maturity. These items are shared transparently and may evolve as customer, procurement and regulatory expectations develop.
You can contact the Amigo Assist team for security, privacy, governance and procurement-related questions, or request the Procurement Pack for more detailed assurance material.